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What Is An Insurance Backed Guarantee (IBG)?

An Insurance Backed Guarantee is an insurance policy that underwrites the original guarantee provided by the installer. It only comes into force if the customer makes a claim on the installers guarantee and the installer is no longer trading and therefore not in a position to honour the guarantee.

Why Do I Need An Insurance Backed Guarantee (IBG)?

Guarantee periods can be up to 10 years and much can happen to any business in that time, regardless of whether they are large or small and their current financial standing. Having an IBG provides peace of mind, should your installer go out of business during the period he guaranteed his work for.

Why Choose An IBG Co Registered Installer?

The Insurance Backed Guarantee Company (IBG Co) registered installers are able to provide a specialist Insurance Backed Guarantee (IBG) to their customers. This means that, should the IBG Co registered installer cease to trade, for whatever reason, and is therefore unable to honour their product and workmanship guarantee you will be able to make a claim under your IBG..

Benefits Of An Insurance Backed Guarantee

  • Automatically covered upon receiving the Insurance Backed Guarantee Certificate.*
  • Customer doesn't need to apply for the policy.*
  • Customer doesn't need to send any correspondence to activate the policy.*
  • Protects you throughout the term of the guarantee period (up to a maximum of 10 years).*
  • Any payments made by credit card or other finance facility are also covered.*
*IBG Co would only consider a claim if the following three conditions are met:
  • Your installer is a Registered Installer with IBG Co
  • Your installer has registered your installation with IBG Co
  • Your installer has ceased to trade
Click Here To Check Your Installation is Registered
To Check Your Installer Is Registered Call 0345 634 3771
Deposit Protection

IBG Co provides specialist insurance to protect customer's deposits in the unlikely event that the installer ceases to trade.


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Find Your Local Installer

To find your nearest IBG Co registered installer please call 0345 634 3771 or complete our online form and we will contact


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Check You Are Registered

Have you recently employed an IBG Co registered installer? Check online now to see if your installation has been registered.


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Discuss Your Insurance Policy

For help and information about the IBG Co insurance policies please contact us and we will be happy to answer any questions.


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